Arlo Notification Help: How to Fix & Customize Alerts (2024 Guide)

Introduction

Are your Arlo notifications not working properly? Missing important alerts or getting too many false alarms? This comprehensive guide covers all Arlo notification issues and solutions, plus expert tips to customize alerts for your security needs.

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Common Arlo Notification Problems

Before troubleshooting, identify your specific issue:

🔔 No notifications received
🔔 Delayed notifications
🔔 Too many false alerts
🔔 Notifications going to wrong email/phone
🔔 Missing motion detection alerts

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How to Fix Arlo Notification Issues

1. Basic Troubleshooting Steps

Start with these quick fixes:

✅ Check internet connection (both camera and phone)
✅ Restart Arlo app (force close and reopen)
✅ Reboot your Arlo device
✅ Verify notification permissions (in phone settings)
✅ Check Arlo system status at status.arlo.com

Pro Tip: Test notifications after each step!

2. Notification Settings Checklist

Ensure these are properly configured:

1. In Arlo App:
   • Settings > Notifications > Enable “Push Notifications”
   • Settings > Mode > Configure rules for each mode
2. In Phone Settings:
   • Allow Arlo app notifications
   • Disable “Do Not Disturb” for Arlo
   • Enable background app refresh
3. For Email Alerts:
   • Check spam/junk folder
   • Whitelist @arlo.com emails
   • Verify email in Arlo account settings

3. Fixing Motion Detection Notifications

If missing motion alerts:

1. Adjust motion sensitivity (higher for more alerts)
2. Check camera positioning (clear view of area)
3. Set activity zones (focus on important areas)
4. Update firmware (fixes detection bugs)
5. Clean camera lens (dust affects detection)

4. Reducing False Notifications

To minimize unnecessary alerts:

• Enable “Object Detection” (people/vehicles only)
• Set “Notification Cooldown” (limit repeat alerts)
• Adjust motion sensitivity (lower for fewer alerts)
• Create activity zones (ignore unimportant areas)
• Avoid pointing at busy streets/trees

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Customizing Arlo Notifications

1. Setting Up Smart Notifications

1. Open Arlo app > Settings > Smart Notifications
2. Choose detection types:
   • People
   • Vehicles
   • Animals
   • Packages
3. Select notification preferences for each

2. Scheduling Notifications

1. Go to Modes > Edit Mode
2. Set schedule for when to receive alerts
3. Example: “Only notify me 9pm-7am”

3. Different Notifications for Different Cameras

Assign unique alert tones:

1. Camera Settings > Notification Settings
2. Select custom sound/vibration
3. Repeat for each camera

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Advanced Notification Solutions

1. Push Notification Troubleshooting

If using iPhone:

1. Go to Settings > Notifications > Arlo
2. Enable:
   • Allow Notifications
   • Sounds
   • Badges
   • Show on Lock Screen

If using Android:

1. Long-press Arlo app > App Info
2. Notifications > Enable all toggles
3. Set as “Urgent” or “High Priority”

2. Email Notification Setup

To configure email alerts:

1. Log in to my.arlo.com
2. Settings > Profile > Email Settings
3. Add/verify email addresses
4. Set notification preferences

3. Integrating with Smart Home Systems

For Alexa/Google Home alerts:

1. Enable Arlo skill in respective app
2. Link accounts
3. Set up voice announcements
4. Configure routine triggers

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Arlo Notification FAQ

Why did my Arlo notifications stop working?

Common causes:

• App updates changed settings
• Internet connectivity issues
• Battery saving modes
• Outdated firmware

How do I get Arlo notifications on multiple devices?

1. Log in to same Arlo account on all devices
2. Enable notifications in each device’s app settings
3. Verify all devices show as “Connected”

Can I get text message alerts from Arlo?

Yes, through:

1. IFTTT app integrations
2. Carrier email-to-SMS gateways
3. Third-party security apps

Why am I getting delayed notifications?

Typically due to:

• Weak Wi-Fi signal
• Internet latency
• Phone notification delays
• Server processing time

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When to Contact Arlo Support

Reach out for:

• Persistent notification failures
• Account synchronization issues
• Hardware-related alert problems
• Suspected server-side issues

Contact options:
📞 Phone: 1-800-ARLO-NOW
💻 Live Chat: Arlo Support
✉️ Email: support@arlo.com

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Final Tips for Perfect Arlo Notifications

🔹 Regularly test your notifications
🔹 Keep app and firmware updated
🔹 Use wired connection for base stations
🔹 Optimize camera placement
🔹 Review settings after app updates

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