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How to Change Your Arlo Password (2024 Step-by-Step Guide)

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Written by Donna Samson

May 30, 2025

Introduction

Changing your Arlo password is essential for security, especially if you suspect unauthorized access or simply want to update your credentials. This guide covers step-by-step instructions for resetting your password via the app, web portal, and troubleshooting tips if you encounter issues.


Why Change Your Arlo Password?

✅ Security best practice (prevents unauthorized access)
✅ Required after a data breach
✅ Needed if you forget your current password
✅ Recommended every 3-6 months


How to Change Your Arlo Password (3 Methods)

Method 1: Change Password via Arlo App (For Active Users)

Best for: Users who remember their current password.

  1. Open the Arlo Secure App (iOS/Android).
  2. Tap Settings (⚙️) > Profile > Password.
  3. Enter your current password.
  4. Type your new password (twice for confirmation).
  5. Tap Save.

Password Requirements:

  • At least 8 characters
  • Include uppercase + lowercase letters
  • Add numbers or symbols for strength

Method 2: Reset Password via Email (If Forgotten)

Best for: Users who can’t remember their password.

  1. Go to Arlo’s password reset page.
  2. Enter the email linked to your Arlo account.
  3. Check your inbox for a password reset link.
  4. Click the link and create a new password.

Didn’t get the email?

  • Check spam/junk folder.
  • Ensure you’re using the correct email.
  • Try again after 5 minutes.

Method 3: Change Password via Web Browser

Best for: Users who prefer desktop access.

  1. Visit my.arlo.com and log in.
  2. Click Profile > Account Settings > Password.
  3. Enter your current + new password.
  4. Click Save.

Troubleshooting Password Change Issues

1. “Invalid Password” Error?

  • Ensure no typos in current password.
  • Try resetting via email instead.

2. Reset Link Not Working?

  • Links expire after 24 hours—request a new one.
  • Copy-paste the link into Chrome/Firefox (avoid Safari).

3. Can’t Log In After Changing Password?

  • Force close the Arlo app and reopen.
  • Clear browser cache if using the web portal.
  • Try logging in on another device.

Security Tips for Stronger Passwords

🔹 Use a password manager (LastPass, 1Password).
🔹 Avoid common phrases (“password123”).
🔹 Enable two-factor authentication (2FA) for extra security.
🔹 Never reuse passwords across multiple accounts.


FAQs About Arlo Password Changes

How often should I change my Arlo password?

Every 3-6 months, or immediately after a security breach.

Does changing my password log out all devices?

Yes—you’ll need to re-login on phones, tablets, and browsers.

Can I use special characters in my password?

Yes! Symbols like ! @ # $ % are allowed and recommended.

What if I no longer have access to my email?

Contact Arlo Support for account recovery.


Final Thoughts

Updating your Arlo password regularly helps protect your cameras and personal data. Whether you’re resetting a forgotten password or proactively securing your account, follow these steps for a smooth process.

Need help? Visit Arlo Support.

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